Effective Date: December 16, 2025
Welcome to Sugar Baking Company (“Sugar Baking Co.,” “we,” “us,” or “our”). By accessing or using our website sugarbaking.com, placing an order, or interacting with our services, you agree to be bound by the following Terms & Conditions. Please read them carefully.
By using this website, you confirm that:
We reserve the right to modify or discontinue any part of the website at any time without notice.
All products are subject to availability. We reserve the right to limit quantities, discontinue items, or substitute ingredients when necessary.
Custom cakes, desserts, and specialty items may require:
Once production has begun, custom orders cannot be changed or canceled.
All prices are listed in U.S. dollars. Payment is due at the time of purchase unless otherwise stated. We reserve the right to update pricing at any time.
Sugar Baking Co. is not responsible for product quality once items have been picked up or delivered and handled by the customer.
Our kitchen handles common allergens including (but not limited to):
While we take care in preparation, we cannot guarantee allergen-free products. Customers are responsible for reviewing ingredient information and notifying us of allergies at the time of ordering.
From time to time, Sugar Baking Co. may offer promotions, giveaways, or contests. Each promotion may have specific rules, eligibility requirements, deadlines, and redemption terms.
Unless otherwise stated:
By opting into SMS communications, you agree to receive text messages related to:
Message & data rates may apply. Message frequency may vary. Reply STOP to opt out at any time. Reply HELP for assistance.
Consent to receive SMS messages is not a condition of purchase.
All content on this website — including text, images, logos, designs, and branding — is the property of Sugar Baking Company and may not be copied, reproduced, or used without written permission.
We may update this Privacy Policy from time to time. Changes will be effective when posted on this page with a revised “Effective Date.” Your continued use of the Site after updates means you accept the updated policy.
Our website may contain links to third-party websites. Sugar Baking Co. is not responsible for the content, policies, or practices of any third-party sites.
To the fullest extent permitted by law, Sugar Baking Company shall not be liable for any indirect, incidental, or consequential damages arising from:
Our total liability shall not exceed the amount paid for the product or service in question.
You agree to indemnify and hold harmless Sugar Baking Company from any claims, damages, or expenses arising from your misuse of the website or violation of these Terms.
These Terms & Conditions are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict of law principles.
We may update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of any changes.
If you have questions regarding these Terms & Conditions, please contact:
Sugar Baking Company / Plantatum, Inc.
Email: julie@sugarbaking.co
Phone: (617) 327-8427
Address: Lowell, MA 01852